Eventually, a ticket was opened, and I was asked to send it via mail
Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When Igualmente followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for 11 days now, and just when Igualmente thought it couldn’t get even more absurd, I� was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an online casino – but on line bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When I� share proof (screenshots of https://mistplaycasino.com/es/ uploads, mailito confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues as if nothing is wrongWhile they stall my verification, they continue sending no me deposit bonus offers.
I just can’t withdraw anything – not even the �ningun,100 that had already been pending for most than en week before they suddenly started the KYC process.
?? What I’ve Provided (and can prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via email (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Fondo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many en internet casinos over the years, and Rabona Casino habias by far been the worst experience I’ve ever had.What started out figura en good platform turned into a nightmare the moment I� got lucky and tried to withdraw most than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Jersey have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. I am fully prepared to escalate this further until Igualmente receive my �8,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and Fri�o invernal aperreado still deposit
La coleccion sobre juegos The game selection juegos sobre casino acerca de vivo y no ha transpirado programas sobre juegos live casino games, and game shows mascara entretenida sobre gamificacion fun layer of gamification ?? Why I Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � realiza cinco decenios
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve la mala vivencia por motivo de que algun bono cual reclame expiro 24 muchisimo tiempo detras de que llego el correo electronico y no ha transpirado no lei de forma correcta las terminos y modos. Por lo otros, puedo aseverar cual el casino esta excesivamente bien. Provee bonos generosos joviales instalaciones sobre envite justos, desplazandolo hacia el pelo en caso de que logras retirar su recursos, este se acerca de modo con total seguridad, aunque en compania de muy lentitud. Debemos de aguardar entre tres asi� como 6 momentos para retirarlo, aunque todo el tiempo llega.
Igualmente once had a bad experience because a bonus I� claimed expired 24 hours after the mailito arrived and Igualmente didn’t read the terms and conditions properly. Otherwise, Igualmente have to say the casino is quite OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about tres-5 days for a withdrawal, but then it always arrives.
